Information Technology Manager's Certificate Program

1. ITT-CTA101: CompTIA A+ Essentials

2. ITT-CTA201: CompTIA A+ PC Tech

3. ITT-CTN: CompTIA Network+

4. ITT-CTSY: CompTIA Security+

5. ITT-MS2272: Implementing & Supporting Microsoft Windows XP Professional

6. ITT-MS2273: Managing & Maintaining a Microsoft Windows Server 2003 Environment

7. ITT-MS2277: Implementing, Managing, & Maintaining a Microsoft Windows Server 2003 Network Infrastructure

8. ITT-CCNA101: Cisco Certified Network Associate (CCNA) ICND1

9. ITT-CCNA201: Cisco Certified Network Associate (CCNA) ICND1

This program provides the student with the necessary knowledge of computer fundamentals, software applications, and basic networking and network management. Students receive training on how to install, configure, upgrade, troubleshoot, and repair microcomputer systems to industry standards to include its operating systems. Upon completion of this program students will also possess the basic networking skills to successfully manage, install, configure, and operate various types of networks.

ITT-CTA101/201 - CompTIA A+ Essentials + PC Tech Certifications, 90 Clock Hours
Description: CompTIA A+ certification training prepares the student to pass both the A+ Essentials examination and the A+ PC Tech examination. The intent of the A+ Certification is to certify individuals in a body of knowledge that is identified and accepted as the baseline or foundation for entry-level PC technician employment. The Essentials examination measures essential competencies for a PC hardware service technician. The examinee must demonstrate basic knowledge of installing, configuring, upgrading, troubleshooting, and repairing microcomputer systems to industry standards. The PC Tech examination measures essential operating system competencies for microcomputer hardware service. The examinee must demonstrate basic knowledge of Command Line Prompt, Windows 9x and Windows 2000 for installing, configuring, upgrading, troubleshooting, and repairing microcomputer systems.

ITT-CTN - CompTIA Network+ Certification, 45 Clock Hours
Description: CompTIA Network+ certification training prepares the student to pass the CompTIA Network+ examination. The Network+ certification certifies that the technician knows the layers of the OSI model, can describe the features and functions of network components and has the skills needed to install, configure, and troubleshoot basic networking hardware peripherals and protocols. A typical candidate will have A+ certification or equivalent knowledge, but A+ certification is not required. The 2002 objectives update the Network+ certification exam with respect to new technologies such as wireless networking and gigabit Ethernet. The scope of networking systems are broadened somewhat, placing an increased emphasis on Linux/Unix, Windows 9x, Windows NT, and Windows 2000. There is also greater emphasis on hands-on training in the areas of network implementation and network support, including troubleshooting scenarios.

ITT-MS2272 - Implementing and Supporting Microsoft Windows XP Professional, 45 Clock Hours
Description: The purpose of this course is to address the implementation and desktop support needs of customers that are planning to deploy and support Microsoft Windows® XP Professional in a variety of stand-alone and network operating system environments. It provides in-depth, hands-on training for Information Technology (IT) professionals responsible for the planning, implementation, management, and support of Windows XP Professional. Prerequisite: ITT-CTA, ITT-CTN or equivalent knowledge and skills.

ITT-MS2273 - Managing and Maintaining a Microsoft Windows Server 2003 Environment, 45 Clock Hours
Description: This course provide students with the knowledge and skills that are required to manage accounts and resources, manage server resources, monitor server performance, and safeguard data in a Microsoft® Windows® Server 2003 environment. Prerequisite: ITT-CTA, ITT-CTN or equivalent knowledge and skills. This course may be substituted with MS2274 and MS2275.

ITT-MS2277 - Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure: Network Services, 45 Clock Hours
Description: This course provides students with the knowledge and skills to implement, manage, and maintain a Microsoft Windows Server™ 2003 network infrastructure. The course is intended for systems administrator and systems engineer candidates who are responsible for implementing, managing, and maintaining server networking technologies. These tasks include implementing routing; implementing, managing, and maintaining Dynamic Host Configuration Protocol (DHCP), Domain Name System (DNS), and Windows Internet Name Service (WINS); securing Internet Protocol (IP) traffic with Internet Protocol security (IPSec) and certificates; implementing a network access infrastructure by configuring the connections for remote access clients; and managing and monitoring network access. ITT-MS2276 or equivalent knowledge and skills

ITT-CTSY - CompTIA Security+ Certification, 45 Clock Hours
Description: The CompTIA Security+ certification tests for security knowledge mastery of an individual with two years on-the-job networking experience, with emphasis on security. The exam covers industry wide topics including communication security, infrastructure security, cryptography, access control, authentication, external attack and operational and organization security. CompTIA Security+ curricula are being taught at colleges, universities and commercial training centers around the globe. CompTIA Security+ is being used as an elective or prerequisite to advanced vendor specific and vendor neutral security certifications.

ITT-CCNA101 - Cisco Certified Network Associate (ICND1), 45 Clock Hours
Description: This course introduces the OSI model, network topologies, IP addressing, and subnet masks, simple routing techniques, and basic switching terminology. Topics include the basic functions of the seven layers of the OSI model, different classes of IP addressing and subnetting, router login scripts, router configurations, router protocols, switching methods, and hub terminology. Topics include the basic flow control methods, router startup commands, manipulation of router configuration files, IP and data link addressing. Upon completion, students should be able to list the key internetworking functions of the OSI Networking Layer and how they are performed in a variety of router types, prepare the initial router configuration files, as well as enable, verify, and configure IP addresses.

ITT-CCNA201 - Cisco Certified Network Associate (ICND2), 45 Clock Hours
Description: This course introduces advanced router configuration, advanced LAN switching theory and design, VLANs, Novell IPX, and threaded case studies. Topics include router elements and operations, adding routing protocols to a configuration, monitoring IPX operations on the router, LAN segmentation, and advanced switching methods, WAN theory and design, WAN technology, PPP, Frame Relay, ISDN, and additional case studies. Topics include network congestion problems, TCP/IP transport and network layer protocols, advanced routing and switching configuration, ISDN protocols, PPP encapsulation operations on a router. Upon completion, students should be able to describe LAN and network segmentation with bridges, routers and switches and describe a virtual LAN, provide solutions for networking routing problems, identify ISDN protocols, channels, and function groups, describe the Spanning Tree protocol.